Shipping policy
📦 Shipping Policy — Quicker Tide Nursery
Last Updated: 8 APR 2026
Thank you for shopping with Quicker Tide Nursery. We take great care in preparing and shipping your plants to ensure they arrive safely.
🚚 Processing & Shipping Time
- Orders are typically processed and shipped within 2–5 business days
- Orders are not shipped on weekends or holidays
You will receive tracking information once your order has been shipped.
📍 Shipping Address
Customers are responsible for providing an accurate and complete shipping address at checkout.
Quicker Tide Nursery is not responsible for orders shipped to incorrect addresses provided by the customer.
⏱️ Delivery Times
Delivery times vary based on location and carrier. Shipping times are estimates only and are not guaranteed.
We are not responsible for delays caused by shipping carriers.
🌿 Live Plant Shipping Notice
As we ship live plants:
- Minor soil movement or cosmetic imperfections may occur during transit
- Plants may experience normal shipping stress
These conditions are expected and do not qualify as damage.
🌡️ Weather Conditions
We are not responsible for damage caused by:
- Extreme heat or cold
- Weather conditions during transit
Customers are encouraged to monitor weather conditions in their area when placing orders.
📦 Lost or Stolen Packages
Once an order is marked as delivered, Quicker Tide Nursery is not responsible for lost or stolen packages.
If your package is marked delivered but not received, please contact the shipping carrier directly.
📬 Order Issues
If you experience any issues with your order, please visit our Contact Us page.